Firms are nowadays under an ongoing obligation to bring in new digital processes and technologies in order to ensure their business is more efficient and in tune with current-day needs and realities. Any business has to seek profitability and customer satisfaction; this can be done nowadays only by way of a digital transformation and drawing systematically on data to make its decision-making processes quicker and more accurate.

This being so, Jesús Mariano Pascual Díaz, Innovation Department Manager of GMV’s Secure e-Solutions sector has collaborated with IT Digital Media to input his experience on this new, thoroughgoing business reorganization, affecting data processing, systems and equipment.

The digital transformation is much more than a passing fad. It is a sine qua non nowadays of any organization’s ongoing competitiveness. Boosting productivity and efficiency without taking into account the digital transformation is by now a pipedream. Furthermore, digitalization is enabling firms to take up DevOps business models that are essential for guaranteeing survival in any market.

Within this change the CIO is duty bound to honor his or her role of technological leadership, while at the same time taking on board the needs and outlooks of the rest of the management team. Any decision taken by the CIO in this field would get bogged down in a growing mire of difficulties unless these more open types of approaches are taken up.

Nonetheless, there is a series of hurdles to be overcome. Prime among them is the general resistance to change, especially in such a disruptive scenario. Directly related to this is the risk of the new technologies even balking an organization’s growth unless there is a cybersecurity culture in place beforehand.

Without a shadow of a doubt any organization’s change management process can help it to overcome these hurdles as they crop up. Tackling digital transformation from the viewpoint of change management will be conducive to its ongoing success.

Lastly, any capability- and skill-enhancement measure taken within IT departments will help to firm up the company’s digital-transformation roadmap.